Upon receipt of your purchase you will have a full 7 days to examine and inspect the jewelry. If you are not satisfied with your purchase, you must notify me and request a refund within 7 days or it is yours! If in those 7 days you are not satisfied for any reason, simply email me at beadbear@beadbear.com. I will email a return shipping label to you. Upon receipt of the merchandise in its original condition your purchase price will be refunded in full. Credit card refunds will be made by crediting the original account number used for the purchase. Before the return of any merchandise you must first call or email to get authorization. Place a copy of your sales receipt inside the package, with all packing material, return it to our address, insured for its full value. We thank you for your cooperation and the care that is taken in dealing with valuable pieces.
We ship immediately upon receipt of your confirmed order. USPS Priority Mail is our preferred method of shipment. It is secure, and allows you to track your package online at your convenience. We use Delivery Confirmation as an added layer of security for your benefit. USPS shipping is free to addresses in the USA on any size order. There is an additional charge for other shipping methods. When your package is shipped, we email your tracking number to you. A.R.T. Precious Collectible Jewelry uses recycled materials for shipping. Your jewelry is wrapped in jewelers tissue paper, and lovingly gift wrapped.
Any necklace or bracelet cord may break in time, especially if worn frequently. Knotting between the beads secures them on the strand so that they do not scatter when this happens. If any of my designs break, I will restring or repair it free of charge.
Repair or restringing of any other items will be charged $2.50 USD per inch (3.5cm), plus the cost of any necessary replacement beads and findings.Remember that a three strand necklace that is 24 inches long equals 72 inches. Very elaborate restringing jobs are priced on a case-by-case basis.
Customer pays all shipping costs for all repair and restringing orders, including free repairs after 60 days. Please use the Contact Form to inquire about repair or restringing. I will issue a repair number, approximate repair charges, and email a shipping label with shipping instructions. I will notify you by email with total charges when repairs are complete. Allow up to four weeks for re-stringing and delivery, although most basic repairs can be completed within a week of receiving the item for repair.